Frequently asked questions

We require photography in locations outside of North Yorkshire / the North East; are you able to travel?

Yes of course! For full day packages my travel is included for up to 60 miles from my home address (TS8 0BH). Any additional travel beyond this is charged at 40p per mile.



What happens if I need to cancel or postpone my professional commercial photography?

If you need to postpone or cancel your commercial photography session please let me know as soon as you can, and we'll work together to agree an alternative date. Cancellation of the shoot within 48 hours of the booked date will incur 100% of the fee. Cancellation of the shoot within 2 weeks of the booked date will incur loss of the deposit.



Who has copyright of the images?

Whilst you will receive full printing rights to the photographs produced, I will remain the sole owner of the copyright.



How long will it be until I receive my images?

The turnaround time is up to 3 weeks for commercial photographs, however you can opt for a super-fast turnaround for an additional £75 (subject to my diary availability).



I would like some prints made, can you supply these?

Of course! Either before or after the shoot, we can discuss what your requirements are and I will put together a quote / order for you.



Do I need to credit you when I use the images?

Although this isn't a contractual requirement, it is always greatly apprecited - so yes please! Please also kindly refrain from adding any filters over the images.



What happens if you're unwell?

In the event that I am unable to work due to illness, accident, injury or other casualty, acts of god/force majeure/unpredictable natural events, or any other cause beyond my control, I will make every endeavour to find a replacement photographer of a similar style. In the unlikely event that I am unable to find a replacement photographer, you will receive a full refund.



How do I pay you?

You can make payment by BACS within 28 days of invoice. You’ll receive full payment details with my invoice.



How does it work?

Prior to the shoot we will arrange a meeting, call or Sykpe to discuss your requirements and/or you can provide me with a brief. Payment is required prior to the shoot or on my arrival. I will arrive on the day of the shoot and supply all of the equipment as agreed, and work with you to deliver the brief. Depending on what is required, you can also just leave me to get on with it! After the shoot I’ll provide you with a gallery containing what I consider to be the best results. We will discuss your preferred shots and I will make any amendments to meet the terms of the initial brief. Changes that weren’t part of the initial brief will result in an additional charge.



What is the deposit?

I ask for a 20% deposit of the total package price to secure the date of your commercial shoot in my diary.